Category: Scheduled Downtimes

Dear customer,

according to our announcement below the patches for Region Europe, for Region America  and for Region APAC are done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 04th May2022:
Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, May 12th 2022 : development starting at 08:00 am and QA starting at 12 noon*
• Friday, May 13th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, May 17th 2021, development starting at 08:00 am and QA starting at 12 noon*
• Wednesday, May 18th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, May 19th 2021, development starting at 08:00 am and QA starting at 12 noon*
• Friday, May 20th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, May 12th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, May 13th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, May 17th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, May 18th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, May 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, May 20th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches for America Region, Region APAC and Region Europe are done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 12th April 2022:
Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, April 21th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, April 22th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, April 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, April 20th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, April 21th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, April 22th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, April 21th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, April 22th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, April 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, April 20th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, April 21th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, April 22th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

---

UPDATE 2022-04-20 08:03 CEST

Lumen finished the maintenance within its network in Hamburg which hosts our colocation DC3.HAM.
We have been checking and verifying all systems afterwards.
Systems are back and available.

---

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a Network Element firmware upgrade. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network. During the maintenance window you may experience one period of outage to the maximum of 30 minutes.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for : 
2022-04-19 from 23:00 till 2022-04-20 07:00 CEST (Central European Summer Time)

We will be on standby during, test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, March 10th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, March 11th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, March 15th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, March 16th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, March 17th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, March 18th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches for Europe Region and America Region and APAC Region done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 31st January 2022:
Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, February 10th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, February 11th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, February 15th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, February 16th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, February 17th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, February 18th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, February 10th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, February 11th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, February 15th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, February 16th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, February 17th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, February 18th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches for Europe Region and America Region and APAC Region were successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 4th January 2022:
Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, January 13th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, January 14th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, January 18th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, January 19th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, January 20th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, January 21st 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, January 13th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, January 14th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, January 18th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, January 19th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, January 20th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, January 21st 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone