Category: Scheduled Downtimes

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, July 14th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, July 15th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, July 26th 2022, development starting at 08 am and QA starting at 12 noon*
• Wednesday, July 27th 2022 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, July 28th 2022, development starting at 08 am and QA starting at 12 noon*
• Friday, July 29th 2022 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, June 16th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, June 17th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, June 21th 2022, development starting at 08 am and QA starting at 12 noon*
• Wednesday, June 22th 2022 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, June 23th 2022, development starting at 08 am and QA starting at 12 noon*
• Friday, June 24th 2022 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

according to our announcement below the patches for Region Europe,America,APAC are done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 01 June 2022:

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, June 16th 2022 : development starting at 08:00 am and QA starting at 12 noon*
• Friday, June 17th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, June 21st 2022, development starting at 08:00 am and QA starting at 12 noon*
• Wednesday, June 22nd 2022 between 0:00 am and 5:00 am: Production systems*

• Region APAC:

• Thursday, June 23rd 2022, development starting at 08:00 am and QA starting at 12 noon*
• Friday, June 24th 2022 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

according to our announcement below, the scheduled network maintenance by our carrier Lumen was finished. All systems are up and running.

However if you encounter any problem please contact:
service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 16th May 2022:

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen in the Datacenter DC3HAM.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to carry out rerouting of the Lumen cable due to the construction of a road bridge in Kamen, GL601002 Ummeln – Lanstrop, Germany. During the maintenance window you may experience one period of outage to the maximum specified below. This maintenance has been mandated by the local civil authorities and is not under the control of Lumen. It will therefore not be possible to reschedule it.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
from 2022-05-19 23:00 till 2022-05-20 06:00 CEST (Central European Summer Time)

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen in the Datacenter DC3HAM.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to carry out rerouting of the Lumen cable due to the construction of a road bridge in Kamen, GL601002 Ummeln – Lanstrop, Germany. During the maintenance window you may experience one period of outage to the maximum specified below. This maintenance has been mandated by the local civil authorities and is not under the control of Lumen. It will therefore not be possible to reschedule it.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
from 2022-05-19 23:00 till 2022-05-20 06:00 CEST (Central European Summer Time)

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear customer,

according to our announcement below the patches for Region Europe, for Region America  and for Region APAC are done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 04th May2022:
Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, May 12th 2022 : development starting at 08:00 am and QA starting at 12 noon*
• Friday, May 13th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, May 17th 2021, development starting at 08:00 am and QA starting at 12 noon*
• Wednesday, May 18th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, May 19th 2021, development starting at 08:00 am and QA starting at 12 noon*
• Friday, May 20th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, May 12th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, May 13th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, May 17th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, May 18th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, May 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, May 20th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches for America Region, Region APAC and Region Europe are done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 12th April 2022:
Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, April 21th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, April 22th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, April 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, April 20th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, April 21th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, April 22th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, April 21th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, April 22th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, April 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, April 20th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, April 21th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, April 22th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

---

UPDATE 2022-04-20 08:03 CEST

Lumen finished the maintenance within its network in Hamburg which hosts our colocation DC3.HAM.
We have been checking and verifying all systems afterwards.
Systems are back and available.

---

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a Network Element firmware upgrade. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network. During the maintenance window you may experience one period of outage to the maximum of 30 minutes.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for : 
2022-04-19 from 23:00 till 2022-04-20 07:00 CEST (Central European Summer Time)

We will be on standby during, test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team