CONVOTIS Munich Network Status & Announcements

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for November 2025:

Internal Networking Devices (UTC+1)

• Tuesday, November 11th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, November 03rd – Development environment starting at 16:00
• Wednesday, November 05th – QA/Stage environment starting at 22:00
• Friday, November 07th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, November 10th –  Development environment starting at 09:00
• Wednesday, November 12th – Test/Stage environment starting at 15:00
• Thursday, November 13th – Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, November 17th – Development environment starting at 06:00
• Wednesday, November 19th – QA/Stage environment starting at 09:00
• Friday, November 21st – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach as at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Munich Managed Services Team

**********************************************************

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for October 2025:

Internal Networking Devices (UTC+1)

• Tuesday, October 14th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, October 06th – Development environment starting at 16:00
• Wednesday, October 08th – QA/Stage environment starting at 22:00
• Friday, October 10th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, October 13th –  Development environment starting at 09:00
• Wednesday, October 15th – Test/Stage environment starting at 15:00
• Thursday, October 16th – Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, October 20th – Development environment starting at 06:00
• Wednesday, October 22nd – QA/Stage environment starting at 09:00
• Friday, October 24th – Production systems between 03:00 and 06:00

Dear customer,

We would like to inform you of an upcoming scheduled upgrade for Kubernetes across all environments.

Upgrade Details:

• • • Target version: Kubernetes 1.32 (Essential release)

Important Information for AWS EKS:

• • • Standard support for Kubernetes version 1.31 on Amazon EKS will end on November 26, 2025.
    • From that date forward, clusters running version 1.31 are under extended support, which will incur additional charges.
    • For more information, please consult:
      • • Kubernetes release calendar, please refer to AWS documentation here.
        • AWS EKS Extended Support pricing, please visit AWS EKS Pricing.

Scheduled Upgrade Timeline:

• • • Non-Production environment: October 27-28, 2025  ( EU Business hours , GMT+1)

    • Infrastructure environment: October 29, 2025 ( EU Business hours , GMT+1)

    • Production environment:  November 3-4, 2025

      • US Region Clusters :  08:00-12:00 GMT+1
      • APAC Region Clusters : 18:00-22:00 GMT+1
      • EMEA Region Clusters :  18:00-22:00 GMT+1

Please note that the estimated downtime is up to 60minutes per cluster in the worst-case scenario.

If you have any questions, concerns, or have to request a different schedule, please contact our Project Managers by the end of this week. Otherwise, we will proceed as planned.

Thank you for your attention and continued collaboration.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We would like to inform you of an upcoming scheduled upgrade for Rancher across all environments.

Upgrade Details:

• • • Target version: Rancher v2.11.1

Scheduled Upgrade Window:

• • • Thursday, October 16 2025
    • Between 22:00 and 03:00 next day (UTC+1)

Please note that the estimated downtime is up to 30minutes per Rancher in the worst-case scenario.

If you have any questions, concerns, or have to request a different schedule, please contact our Project Managers by the end of this week. Otherwise, we will proceed as planned.

Thank you for your attention and continued collaboration.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for October 2025:

Internal Networking Devices (UTC+1)

• Tuesday, October 14th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, October 06th – Development environment starting at 16:00
• Wednesday, October 08th – QA/Stage environment starting at 22:00
• Friday, October 10th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, October 13th –  Development environment starting at 09:00
• Wednesday, October 15th – Test/Stage environment starting at 15:00
• Thursday, October 16th – Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, October 20th – Development environment starting at 06:00
• Wednesday, October 22nd – QA/Stage environment starting at 09:00
• Friday, October 24th – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach as at service@cloudpowered.services.

Best regards,

Your CONVOTIS Munich Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Munich Managed Services Team

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, September 09th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, September 01st – Development environment starting at 16:00
• Wednesday, September 03rd – QA/Stage environment starting at 22:00
• Friday, September 05th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, September 22nd –  Development environment starting at 09:00
• Wednesday, September 24th – Test/Stage environment starting at 15:00
• Thursday, September 25th – Production systems between 22:00 and 03:00 (next day)

Region America (UTC-5)

• Monday, September 15th – Development environment starting at 06:00
• Wednesday, September 17th – QA/Stage environment starting at 09:00
• Friday, September 19th – Production systems between 03:00 and 06:00

 

 

Dear Customer,

Please be informed of the following scheduled network maintenance by our carrier Colt.
Colt will be performing an essential software upgrade on a network element as part of internal infrastructure maintenance. This work is necessary to ensure the continued integrity and stability of the network.

⏱ Maintenance Window:

 

During this window, you may experience one period of service outage lasting up to the maximum duration noted.

Colt apologizes for any inconvenience this may cause.

After the maintenance, our team will test the systems and inform you of the status.

For ongoing updates and maintenance announcements, please visit:
https://status.cloudpowered.services

Best regards,
Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, August 12th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, August 04th – Development environment starting at 16:00
• Wednesday, August 06th – QA/Stage environment starting at 22:00
• Friday, August 08th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, August 11th –  Development environment starting at 09:00
• Wednesday, August 13th – Test/Stage environment starting at 15:00
• Thursday, August 28th – Production systems between 22:00 and 03:00 (next day)

Region America (UTC-5)

• Monday, August 18th – Development environment starting at 06:00
• Wednesday, August 20th – QA/Stage environment starting at 09:00
• Friday, August 22nd – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach as at service@cloudpowered.services.

Best regards,

Your CONVOTIS Munich Managed Services Team