CONVOTIS Munich Network Status & Announcements

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for June 2026:

Internal Networking Devices (UTC+1)

• Tuesday, June 09th – between 22:00 and 03:00(next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region APAC (UTC+8)

• Monday, June 01st – Development environment starting at 16:00
• Wednesday, June 03rd – QA/Stage environment starting at 22:00
• Friday, June 05th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, June 08th –  Development environment starting at 09:00
• Wednesday, June 10th – Test/Stage environment starting at 15:00
• Thursday, June 11th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, June 15th – Development environment starting at 06:00
• Wednesday, June 17th – QA/Stage environment starting at 09:00
• Friday, June 19th – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for May 2026:

Internal Networking Devices (UTC+1)

• Tuesday, May 12th – between 22:00 and 03:00(next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region APAC (UTC+8)

• Monday, May 04th – Development environment starting at 16:00
• Wednesday, May 06th – QA/Stage environment starting at 22:00
• Friday, May 08th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, May 11th –  Development environment starting at 09:00
• Wednesday, May 13th – Test/Stage environment starting at 15:00
• Thursday, May 14th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, May 18th – Development environment starting at 06:00
• Wednesday, May 20th – QA/Stage environment starting at 09:00
• Friday, June 05 (previously scheduled on May 22nd) – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, April 14th – between 22:00 and 03:00(next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region APAC (UTC+8)

• Monday, April 06th – Development environment starting at 16:00
• Wednesday, April 08th – QA/Stage environment starting at 22:00
• Friday, April 10th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, April 13th –  Development environment starting at 09:00
• Wednesday, April 15th – Test/Stage environment starting at 15:00
• Thursday, April 16th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, April 20th – Development environment starting at 06:00
• Wednesday, April 22nd – QA/Stage environment starting at 09:00
• Friday, April 24th – Production systems between 03:00 and 06:00

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for April 2026:

Internal Networking Devices (UTC+1)

• Tuesday, April 14th – between 22:00 and 03:00(next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region APAC (UTC+8)

• Monday, April 06th – Development environment starting at 16:00
• Wednesday, April 08th – QA/Stage environment starting at 22:00
• Friday, April 10th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, April 13th –  Development environment starting at 09:00
• Wednesday, April 15th – Test/Stage environment starting at 15:00
• Thursday, April 16th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, April 20th – Development environment starting at 06:00
• Wednesday, April 22nd – QA/Stage environment starting at 09:00
• Friday, April 24th – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear Customer,

We would like to inform you about an upcoming scheduled upgrade for Amazon RDS for PostgreSQL minor version across all environments and regions.

Reason for the upgrade

Starting May 1, 2026, it will no longer be possible to create new database instances on certain PostgreSQL minor versions via the AWS Console or CLI. Additionally, Amazon RDS will automatically upgrade affected database instances during scheduled maintenance windows after May 31, 2026.

To maintain stability and ensure controlled, minimal downtime, CONVOTIS will proactively perform these upgrades within the maintenance windows outlined below.

Related AWS documentation refers to:
[1] https://aws.amazon.com/rds/faqs/#database-engine-versions–yfcwi2
[2] https://aws.amazon.com/blogs/aws/new-fully-managed-blue-green-deployments-in-amazon-aurora-and-amazon-rds/

Amazon RDS for PostgreSQL Engine versions in scope:

• version 14.17
• version 16.8
• version 17.4

Upgrade Details — Non-PROD environments:

• Target Versions:
  • 14.17 –> 14.latest minor version
  • 16.8 –> 17.latest minor version
  • 17.4 –> 17.latest minor version
• Date: March 25 – 27, 2026 
• Time window: EU working Hours ( 09:00 – 18:00 , UTC+1)

Upgrade Details — PROD environments:

• Target Versions: 
  • 14.17 –> 14.latest minor version
  • 16.8 –> 17.latest minor version
  • 17.4 –> 17.latest minor version
• Date: March 30 – April 03, 2026 
• Time window by region:
  • US regions:  02:00 – 06:00 (UTC+1)
  • EMEA regions:  22:00  – 02:00 (UTC+1)

Please note that the estimated downtime is up to 30 minutes per RDS instance in the worst-case scenario.

If you have any questions, concerns, or have to request a different schedule, please contact our Project Managers by the end of this week. Otherwise, we will proceed as planned.

Thank you for your attention and continued collaboration.

Best regards,
Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, March 10th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, March 02nd – Development environment starting at 16:00
• Wednesday, March 04th – QA/Stage environment starting at 22:00
• Friday, March 06th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, March 09th –  Development environment starting at 09:00
• Wednesday, March 11th – Test/Stage environment starting at 15:00
• Thursday, March 12th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, March 16th – Development environment starting at 06:00
• Wednesday, March 18th – QA/Stage environment starting at 09:00
• Friday, March 20th – Production systems between 03:00 and 06:00

Dear Customer,

We would like to inform you about an upcoming scheduled upgrade for Kubernetes to version 1.33 across all environments and regions.

Reason for the upgrade

Standard support for Kubernetes version 1.32 in Amazon EKS will end on March 23, 2026. Starting this date Amazon EKS clusters running on 1.32 with Kubernetes version policy set to extended will enter extended support.

For more details, please refer to the AWS Documentation: https://docs.aws.amazon.com/eks/latest/userguide/kubernetes-versions.html#kubernetes-release-calendar

Upgrade Details — Non-PROD environments:

• Target Version: Kubernetes 1.33( Essential release)
• Date: March 09 – 13, 2026 
• Time window: EU working Hours ( 09:00 – 18:00 , UTC+1)

Upgrade Details — PROD environments:

• Target Version: Kubernetes 1.33( Essential release)
• Date: March 16 – 20, 2026 
• Time window by region:
  • US regions:  09:00 – 12:00 (UTC+1)
  • EMEA & APAC regions: 18:00  – 22:00 (UTC+1)

Please note that the estimated downtime is up to 60 minutes per cluster in the worst-case scenario.

If you have any questions, concerns, or have to request a different schedule, please contact our Project Managers by the end of this week. Otherwise, we will proceed as planned.

Thank you for your attention and continued collaboration.

Best regards,
Your CONVOTIS Deutschland Managed Services Team

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for March 2026:

Internal Networking Devices (UTC+1)

• Tuesday, March 10th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, March 02nd – Development environment starting at 16:00
• Wednesday, March 04th – QA/Stage environment starting at 22:00
• Friday, March 06th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, March 09th –  Development environment starting at 09:00
• Wednesday, March 11th – Test/Stage environment starting at 15:00
• Thursday, March 12th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, March 16th – Development environment starting at 06:00
• Wednesday, March 18th – QA/Stage environment starting at 09:00
• Friday, March 20th – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, February 10th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, February 02nd – Development environment starting at 16:00
• Wednesday, February 04th – QA/Stage environment starting at 22:00
• Friday, February 06th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, February 09th –  Development environment starting at 09:00
• Wednesday, February 11th – Test/Stage environment starting at 15:00
• Thursday, February 12th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, February 16th – Development environment starting at 06:00
• Wednesday, February 18th – QA/Stage environment starting at 09:00
• Friday, February 20th – Production systems between 03:00 and 06:00

Dear Customer,

We would like to inform you about an upcoming scheduled upgrade for Calico,  the underlying network component for Kubernetes, across all environments and regions.

Upgrade Details — non-PROD environments:

• Target Version: calico 3.31( Essential release)
• Date: February 09 -13, 2026 
• Time window: EU working Hours ( 09:00 – 18:00 , UTC+1)

 

Upgrade Details — PROD environments:

• Target Version: calico 3.31( Essential release)
• Date: February 16 – 20, 2026 
• Time window by region
  • US regions:  09:00 – 12:00 (UTC+1)
  • EMEA regions: 18:00  – 22:00 (UTC+1)

Please note that the estimated downtime is up to 60 minutes per cluster in the worst-case scenario.

If you have any questions, concerns, or have to request a different schedule, please contact our Project Managers by the end of this week. Otherwise, we will proceed as planned.

Thank you for your attention and continued collaboration.

Best regards,
Your CONVOTIS Deutschland Managed Services Team