CONVOTIS Munich Network Status & Announcements

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for March 2026:

Internal Networking Devices (UTC+1)

• Tuesday, March 10th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, March 02nd – Development environment starting at 16:00
• Wednesday, March 04th – QA/Stage environment starting at 22:00
• Friday, March 06th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, March 09th –  Development environment starting at 09:00
• Wednesday, March 11th – Test/Stage environment starting at 15:00
• Thursday, March 12th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, March 16th – Development environment starting at 06:00
• Wednesday, March 18th – QA/Stage environment starting at 09:00
• Friday, March 20th – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, February 10th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, February 02nd – Development environment starting at 16:00
• Wednesday, February 04th – QA/Stage environment starting at 22:00
• Friday, February 06th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, February 09th –  Development environment starting at 09:00
• Wednesday, February 11th – Test/Stage environment starting at 15:00
• Thursday, February 12th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, February 16th – Development environment starting at 06:00
• Wednesday, February 18th – QA/Stage environment starting at 09:00
• Friday, February 20th – Production systems between 03:00 and 06:00

Dear Customer,

We would like to inform you about an upcoming scheduled upgrade for Calico,  the underlying network component for Kubernetes, across all environments and regions.

Upgrade Details — non-PROD environments:

• Target Version: calico 3.31( Essential release)
• Date: February 09 -13, 2026 
• Time window: EU working Hours ( 09:00 – 18:00 , UTC+1)

 

Upgrade Details — PROD environments:

• Target Version: calico 3.31( Essential release)
• Date: February 16 – 20, 2026 
• Time window by region
  • US regions:  09:00 – 12:00 (UTC+1)
  • EMEA regions: 18:00  – 22:00 (UTC+1)

Please note that the estimated downtime is up to 60 minutes per cluster in the worst-case scenario.

If you have any questions, concerns, or have to request a different schedule, please contact our Project Managers by the end of this week. Otherwise, we will proceed as planned.

Thank you for your attention and continued collaboration.

Best regards,
Your CONVOTIS Deutschland Managed Services Team

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for February 2026:

Internal Networking Devices (UTC+1)

• Tuesday, February 10th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, February 02nd – Development environment starting at 16:00
• Wednesday, February 04th – QA/Stage environment starting at 22:00
• Friday, February 06th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, February 09th –  Development environment starting at 09:00
• Wednesday, February 11th – Test/Stage environment starting at 15:00
• Thursday, February 12th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, February 16th – Development environment starting at 06:00
• Wednesday, February 18th – QA/Stage environment starting at 09:00
• Friday, February 20th – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach as at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, January 13th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, January 05th – Development environment starting at 16:00
• Wednesday, January 07th – QA/Stage environment starting at 22:00
• Friday, January 09th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, January 12th –  Development environment starting at 09:00
• Wednesday, January 14th – Test/Stage environment starting at 15:00
• Thursday, January 15th- Production systems between 22:00 and 03:00 (next day)

Region America (UTC-5)

• Monday, January 19th – Development environment starting at 06:00
• Wednesday, January 21st – QA/Stage environment starting at 09:00
• Friday, January 23rd – Production systems between 03:00 and 06:00

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for January 2026:

Internal Networking Devices (UTC+1)

• Tuesday, January 13th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, January 05th – Development environment starting at 16:00
• Wednesday, January 07th – QA/Stage environment starting at 22:00
• Friday, January 09th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, January 12th –  Development environment starting at 09:00
• Wednesday, January 14th – Test/Stage environment starting at 15:00
• Thursday, January 15th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, January 19th – Development environment starting at 06:00
• Wednesday, January 21st – QA/Stage environment starting at 09:00
• Friday, January 23rd – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach as at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, December 09th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, December 01st – Development environment starting at 16:00
• Wednesday, December  03rd – QA/Stage environment starting at 22:00
• Friday, December 05th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, December 08th –  Development environment starting at 09:00
• Wednesday, December 10th – Test/Stage environment starting at 15:00
• Thursday, December 11th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, December 15th – Development environment starting at 06:00
• Wednesday, December 17th – QA/Stage environment starting at 09:00
• Friday, December 19th – Production systems between 03:00 and 06:00

Dear customer,

We are pleased to inform you that the scheduled patches for the EMEA, America and APAC regions have been successfully completed.

All systems are currently up and running.

However, if you encounter any issues, please do not hesitate to contact us at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

**********************************************************

Internal Networking Devices (UTC+1)

• Tuesday, November 11th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, November 03rd – Development environment starting at 16:00
• Wednesday, November 05th – QA/Stage environment starting at 22:00
• Friday, November 07th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, November 10th –  Development environment starting at 09:00
• Wednesday, November 12th – Test/Stage environment starting at 15:00
• Thursday, November 27th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, November 17th – Development environment starting at 06:00
• Wednesday, November 19th – QA/Stage environment starting at 09:00
• Friday, November 21st – Production systems between 03:00 and 06:00

Dear customer,

Please be informed that during the period from 19 December 2025 through 6 January 2026, we will be operating with reduced manpower. Therefore, we will not process any non-critical topics, such as change requests that are not directly related to critical incidents.

Please rest assured that our 24×7 operations and all SLA commitments remain our highest priority and will continue to be fully maintained during this period.

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for December 2025:

Internal Networking Devices (UTC+1)

• Tuesday, December 09th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, December 01st – Development environment starting at 16:00
• Wednesday, December  03rd – QA/Stage environment starting at 22:00
• Friday, December 05th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, December 08th –  Development environment starting at 09:00
• Wednesday, December 10th – Test/Stage environment starting at 15:00
• Thursday, December 11th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, December 15th – Development environment starting at 06:00
• Wednesday, December 17th – QA/Stage environment starting at 09:00
• Friday, December 19th – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach as at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team

Dear customer,

To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.

Please find below the scheduled patch days for November 2025:

Internal Networking Devices (UTC+1)

• Tuesday, November 11th – between 22:00 and 03:00(next day)
  • VPN access will be unavailable during this window.

Region APAC (UTC+8)

• Monday, November 03rd – Development environment starting at 16:00
• Wednesday, November 05th – QA/Stage environment starting at 22:00
• Friday, November 07th –  Production systems between 01:00 and 05:00

Region Europe (UTC+1)

• Monday, November 10th –  Development environment starting at 09:00
• Wednesday, November 12th – Test/Stage environment starting at 15:00
• Thursday, November 27th- Production systems between 22:00 and 03:00 (next day)
  • VPN access and CONVOTIS Selfservice system will be unavailable during this window.

Region America (UTC-5)

• Monday, November 17th – Development environment starting at 06:00
• Wednesday, November 19th – QA/Stage environment starting at 09:00
• Friday, November 21st – Production systems between 03:00 and 06:00

Please note: short service interruptions or restarts may occur during patching.

Should you have any questions or concerns, feel free to reach as at service@cloudpowered.services.

Best regards,

Your CONVOTIS Deutschland Managed Services Team