MCON Network Status & Announcements

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, January 13th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, January 14th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, January 18th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, January 19th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, January 20th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, January 21st 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches for Europe Region and Region APAC and Region America were successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 8th December2021:
Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, December 16th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, December 17th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, December 21st 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, December 22nd 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Monday, December 20th 2021, development starting at 08 am and QA starting at 12 noon*
• Tuesday, December 21th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

we are working to defeat https://nvd.nist.gov/vuln/detail/CVE-2021-44228

update monday 13th Dec 2021
vulnerable systems have been mitigated during weekend.
today (13th Dec) we are informing project stakeholders also of projects are not found vulnerable
if you feel you are lacking information from our side please create a ticket by mail to service@mcon-group.support

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, December 16th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, December 17th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, December 21st 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, December 22nd 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Monday, December 20th 2021, development starting at 08 am and QA starting at 12 noon*
• Tuesday, December 21th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

according to our announcement below, the scheduled network maintenance by our carrier Lumen is finished. Datacenter DC3HAM has been unavailable from 23:09 until 05:30.
All systems are up and running.

However if you encounter any problem please contact:
service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 17th November 2021:
Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen in the Datacenter DC3HAM.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to carry out fiber cable work. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network. During the maintenance window you may experience one period of outage to the maximum specified below.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
from 2021-11-24 23:00 till 2021-11-25 06:00 CET (Central European Time)

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen in the Datacenter DC3HAM.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to carry out fiber cable work. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network. During the maintenance window you may experience one period of outage to the maximum specified below.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
from 2021-11-24 23:00 till 2021-11-25 06:00 CET (Central European Time)

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear Sir or Madam,

according to our announcement below the patches for Europe Region and America Region and APAC Region were successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 4th November 2021:

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, November 11th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, November 12th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, November 16th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, November 17th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, November 18th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, November 19th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

according to our announcement below, the scheduled network maintenance by our carrier Lumen was finished. All systems are up and running.

However if you encounter any problem please contact:
service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 26th October 2021:

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen in the Datacenter DC3HAM.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a Network Element software upgrade. During the maintenance window you may experience one period of outage to the maximum specified below.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
from 2021-11-4 23:00 till 2021-11-5 01:00 CET (Central European Time)

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, November 11th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, November 12th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, November 16th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, November 17th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, November 18th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, November 19th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen in the Datacenter DC3HAM.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a Network Element software upgrade. During the maintenance window you may experience one period of outage to the maximum specified below.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
from 2021-11-4 23:00 till 2021-11-5 01:00 CET (Central European Time)

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team