Success: Patch Day October– System Upgrades MCON Managed Services

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 8th October 2020:

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, October 16th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, October 15th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

Stopped: DC3HAM Network Maintenance at 8th October 2020 by Lumen, formerly CenturyLink

Dear Sir or Madam,

Unfortunately Lumen (formerly Century Link) was not able to complete and enable the new connection to our environment announced below. We stopped all tests with them and had them revert the connection after 30 minutes of downtime.

We will continue the discussion with Lumen next week, and MCON will push towards a direction where the new connection is built completely in parallel and a rerouting of the traffic will only be done after the interconnect between Lumen and MCON is verified and working.

Announcement from 2nd October 2020:

Dear Sir or Madam,

please be informed about the following  scheduled network maintenance in the Datacenter DC3HAM.

On 08.10.2020 at 23:00 GMT we will be carrying out network maintenance in our Colocation DC3HAM, our Provider Lumen (formerly Century Link) will move our connection over to a new core Router system since the old core system needs to be removed.
This time Lumen investigated the LACP issue that was happening before and tested the setup, they estimate a probability of 99,9% that the switch will work without a problem.

MCON enforced a procedure where no further tests will be carried out in that night, but instead if the new connection does not work right away, we will revert to the old setting.

In case of another unsuccessful cutover by Lumen, we are enforcing a complete new build of the network connection in parallel to the existing infrastructure to avoid any further interruptions of the operations.

Best regards
Your MCON Managed Service Team

Patch Day October 2020 – System Upgrades MCON Managed Services

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, October 16th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, October 15th 2020, development starting at 10 am and QA starting at 12 pmThe purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

The times are valid for the respective timezone

DC3HAM Network Maintenance at 8th October 2020 by Lumen, formerly CenturyLink

Dear Sir or Madam,

please be informed about the following  scheduled network maintenance in the Datacenter DC3HAM.

On 08.10.2020 at 23:00 GMT we will be carrying out network maintenance in our Colocation DC3HAM, our Provider Lumen (formerly Century Link) will move our connection over to a new core Router system since the old core system needs to be removed.
This time Lumen investigated the LACP issue that was happening before and tested the setup, they estimate a probability of 99,9% that the switch will work without a problem.

MCON enforced a procedure where no further tests will be carried out in that night, but instead if the new connection does not work right away, we will revert to the old setting.

In case of another unsuccessful cutover by Lumen, we are enforcing a complete new build of the network connection in parallel to the existing infrastructure to avoid any further interruptions of the operations.

Best regards
Your MCON Managed Service Team

Finished: DC3HAM Maintenance at 18th September 2020 by CenturyLink

Dear Sir or Madam,

according to our announcement below, the scheduled network maintenance by our carrier CenturyLink in the Datacenter DC3HAM was finished. All systems are up and running.

However if you encounter any problem please contact:
service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Original announcement of maintenance and downtimes

DC3HAM Maintenance at 18th September 2020 by CenturyLink

Dear Sir or Madam,

please be informed about the following  scheduled network maintenance by our carrier CenturyLink in the Datacenter DC3HAM.

CenturyLink intends to carry out internal maintenance within its network. This has been designated as EMERGENCY. The nature of this work is to perform a network circuit re-route. During the maintenance window you may experience one period of outage to the maximum specified below. As this maintenance is not under the control of CenturyLink it was not be possible to reschedule it.

CenturyLink would like to apologise for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
2020-09-18 from 00:00 till 06:00 CEST (Central European Summer Time)

We will be in the Datacenter and test the systems after the maintenance window and inform you about the status.

Best regards

Your MCON Managed Services Team

Success: Patch Day September – System Upgrades MCON Managed Services

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 3rd September 2020:

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, September 11th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, September 10th 2020, development starting at 10 am and QA starting at 12 pmThe purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

The times are valid for the respective timezone

SECURITY UPGRADE

As our customer you know that security of your project is our major concern. We are therefore happy to announce the availability of continuous vulnerability scanning as part of our services. We are strongly recommending continuous vulnerability scanning for all kinds of applications including rest APIs.

Our partner CRASHTEST SECURITY is providing best in class security scanning, e.g. detect OWASP top 10 vulnerabilities and provide remediation links. Scan results will be delivered to you seamlessly through our MCON infrastructure. Please get in touch with Guenther Kreuzpaintner for more details.

Patch Day September 2020 – System Upgrades MCON Managed Services

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, September 11th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, September 10th 2020, development starting at 10 am and QA starting at 12 pmThe purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

The times are valid for the respective timezone

outage dc3.ham

we are experiencing an unplanned outage of our colocation dc3.ham since 12:04. we are investigating the issue and contacting CenturyLink (datacenter operator)

update 14:51 – according to CenturyLink problems of IP connection are still work in progress

https://allestörungen.de/stoerung/centurylink/

update 16:24 – dc3.ham is back online