Category: Scheduled Downtimes

Dear Sir or Madam,

according to our announcement below the patches for Europe Region and America Region and APAC Region were successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 4th November 2021:

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, November 11th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, November 12th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, November 16th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, November 17th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, November 18th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, November 19th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

according to our announcement below, the scheduled network maintenance by our carrier Lumen was finished. All systems are up and running.

However if you encounter any problem please contact:
service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 26th October 2021:

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen in the Datacenter DC3HAM.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a Network Element software upgrade. During the maintenance window you may experience one period of outage to the maximum specified below.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
from 2021-11-4 23:00 till 2021-11-5 01:00 CET (Central European Time)

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, November 11th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, November 12th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, November 16th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, November 17th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, November 18th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, November 19th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Customer,

please be informed about the following  scheduled network maintenance by our carrier Lumen in the Datacenter DC3HAM.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a Network Element software upgrade. During the maintenance window you may experience one period of outage to the maximum specified below.

Lumen would like to apologize for any inconvenience caused by this maintenance.

The maintenance is scheduled for :
from 2021-11-4 23:00 till 2021-11-5 01:00 CET (Central European Time)

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear Sir or Madam,

according to our announcement below the patches for Region Europe and Region America and Region APAC were successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 7th October 2021:

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, October 14th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, October 15th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, October 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, October 20th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, October 21st 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, October 22nd 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, October 14th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, October 15th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, October 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, October 20th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, October 21st 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, October 22nd 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, September 16th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, September 17th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, September 21st 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, September 22nd 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, September 23rd 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, September 24th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches for Region Europe, for Region America and for Region APAC were successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 5th August 2021:

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, August 12th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, August 13th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, August 17th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, August 18th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, August 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, August 20th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, August 12th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, August 13th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, August 17th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, August 18th 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, August 19th 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, August 20th 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches for Region Europe and Region America and Region APAC were successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 8th July 2021:

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, July 15th 2021 : development starting at 08 am and QA starting at 12 noon*
• Friday, July 16th 2021 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, July 20th 2021, development starting at 08 am and QA starting at 12 noon*
• Wednesday, July 21st 2021 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, July 22nd 2021, development starting at 08 am and QA starting at 12 noon*
• Friday, June 23rd 2021 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone