Category: Scheduled Downtimes

Dear customer

According to our announcement below the patches for Region Europe,America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards,
Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe

• Thursday, March 16th 2023 : development starting at 08 am and QA starting at 12 noon.
• Friday, March 17th 2023 between 0:00 am and 5:00 am: Production systems.

Region America

• Tuesday, March 21st 2023, development starting at 08 am and QA starting at 12 noon
• Wednesday, March 22nd 2023 between 0:00 am and 5:00 am: Production systems.

 Region APAC

• Thursday, March 23rd 2023, development starting at 08 am and QA starting at 12 noon.
• Friday, March 24th 2023 between 0:00 am and 5:00 am: Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, March 16th 2023 : development starting at 08 am and QA starting at 12 noon*
• Friday, March 17th 2023 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, March 21st 2023, development starting at 08 am and QA starting at 12 noon*
• Wednesday, March 22nd 2023 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, March 23rd 2023, development starting at 08 am and QA starting at 12 noon*
• Friday, March 24th 2023 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Customer,

Pease be informed about the following scheduled network maintenance by our carrier Lumen.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a traffic-affecting circuit re-route. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.
During the maintenance window you will experience one period of outage, with maximum duration of 10 minutes.

The maintenance is scheduled for :
2023-03-09 01:00 CET (Central European Time) 2023-03-09 03:00 CET (Central European Time)

Lumen would like to apologize for any inconvenience caused by this maintenance.

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled :

Region Europe:

• Thursday, March 2nd 2023 : The next firewalls patch day is scheduled between 0:00 am and 5:00 am.

There may be short downtimes during service or when the operating system restarts.

If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.

Best regards

Your MCON Managed Services Team

Dear customer

According to our announcement below the patches for Region Europe,America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards,
Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, February 16th 2023 : development starting at 08 am and QA starting at 12 noon*
• Friday, February 17th 2023 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, February 21st 2023, development starting at 08 am and QA starting at 12 noon*
• Wednesday, February 22nd 2023 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, February 23rd 2023, development starting at 08 am and QA starting at 12 noon*
• Friday, February 24th 2023 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Customer,

Pease be informed about the following scheduled network maintenance by our carrier Lumen.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a traffic-affecting circuit re-route. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.
During the maintenance window you will experience one period of outage, with maximum duration of 1 hour.

The maintenance is scheduled for :
2023-02-15 00:00 CET (Central European Time) 2023-02-15 06:00 CET (Central European Time)

Lumen would like to apologize for any inconvenience caused by this maintenance.

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear customer

According to our announcement below the patches for Region Europe,Region America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards,
Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, January 12th 2023 : development starting at 08 am and QA starting at 12 noon*
• Friday, January 13th 2023 between 0:00 am and 5:00 am: Production systems*

Region America:
• Tuesday, January 17th 2023, development starting at 08 am and QA starting at 12 noon*
• Wednesday, January 18th 2023 between 0:00 am and 5:00 am: Production systems*
Region APAC:
• Thursday, January 19th 2023, development starting at 08 am and QA starting at 12 noon*
• Friday, January 20th 2023 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, January 12th 2023 : development starting at 08 am and QA starting at 12 noon*
• Friday, January 13th 2023 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, January 17th 2023, development starting at 08 am and QA starting at 12 noon*
• Wednesday, January 18th 2023 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, January 19th 2023, development starting at 08 am and QA starting at 12 noon*
• Friday, January 20th 2023 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled :

Region Europe:

• Thursday, January 5th 2023 : The next firewalls patch day is scheduled between 0:00 am and 5:00 am.

There may be short downtimes during service or when the operating system restarts.

If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.

Best regards

Your MCON Managed Services Team

Dear customer

According to our announcement below the patches for Regions Europe,America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards,
Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, December 15th 2022 : development starting at 08 am and QA starting at 12 noon*
• Friday, December 16th 2022 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, December 20th 2022, development starting at 08 am and QA starting at 12 noon*
• Wednesday, December 21th 2022 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, December 22nd 2022, development starting at 08 am and QA starting at 12 noon*
• Friday, December 23rd 2022 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone