Category: Scheduled Downtimes

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, May 15th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, May 14th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 09th April2020:

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, April 17 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, April 16th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, April 17 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, April 16th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 05th March 2020:

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, March 13 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, March 12th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, March 13 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, March 12th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 06th February 2020:

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, February 14 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, February 13th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards
Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, February 14 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, February 13th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards
Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
The MCON Hosting Team

Announcement from 03th January 2020:

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, January 17 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, January 16th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards The MCON Hosting Team

* The times are valid for the respective timezone

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, January 17 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, January 16th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards The MCON Hosting Team

* The times are valid for the respective timezone

Dear Sir or Madam,

according to our announcement below the security and performance relevant updates on our switches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

We wish you a Merry Christmas and a happy New Year.
Best regards
The MCON Hosting Team

Announcement from 05th December 2019:

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, December 13th 2019 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, December 12th 2019, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems, that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.

Sehr geehrte Damen und Herren,

wie mittels unten stehender Mail angekündigt wurde das Security Parching aller Systeme erfolgreich ausgeführt. Alle Systeme sind ok, sollten Sie dennoch Probleme feststellen bitten wir um Meldung an service@mcon-group.support.

Um unsere Serversysteme auf einem aktuellen Stand und sicher zu halten, werden regelmäßig Patches eingespielt.

Der nächster Termin ist Freitag, 13. Dezember 2019 um 0:00 – 4:00 Uhr**.

Die Patches für die Entwicklungs- und QA-Systeme werden am Vortag, Donnerstag, 12. Dezember, 2019 eingespielt, Entwicklung ab 10 Uhr Vormittags, QA ab 12 Uhr Mittags. Dieser zeitliche Abstand dient dazu, eventuelle Probleme durch das Patchen zu erkennen, bevor die Produktivsysteme gepatcht werden.

Der Neustart von Diensten oder Betriebssystemen kann die Erreichbarkeit von Systemen kurzzeitig einschränken.

Sollten wir keine Rückmeldung erhalten, so werden wir die Updates wie geplant durchführen.

Wir wünschen frohe Weihnachten und ein gutes Neues Jahr.
Mit freundlichen Grüßen
Ihr MCON Hosting Team

**Die Zeitangaben beziehen sich auf die jeweilige Zeitzone