Scheduled DC3HAM Network Maintenance by Colt — July 02-03, 2025

Dear Customer,

Please be informed of the following scheduled network maintenance by our carrier Colt.
Colt will be performing an essential software upgrade on a network element as part of internal infrastructure maintenance. This work is necessary to ensure the continued integrity and stability of the network.

⏱ Maintenance Window:

Start Time End Time
July 2, 2025 – 21:00 GMT July 3, 2025 – 03:00 GMT
July 2, 2025 – 23:00 CEST July 3, 2025 – 05:00 CEST

 

During this window, you may experience one period of service outage lasting up to the maximum duration noted.

Colt apologizes for any inconvenience this may cause.

After the maintenance, our team will test the systems and inform you of the status.

For ongoing updates and maintenance announcements, please visit:
https://status.cloudpowered.services

Best regards,
Your CONVOTIS Munich Managed Services Team

 

 

Scheduled DC3HAM Network Maintenance by Colt — July 03-04, 2025

Dear Customer,

Please be informed of the following scheduled network maintenance by our carrier Colt.
Colt will be performing an essential software upgrade on a network element as part of internal infrastructure maintenance. This work is necessary to ensure the continued integrity and stability of the network.

⏱ Maintenance Window:

Start Time End Time
July 3, 2025 – 21:00 GMT July 4, 2025 – 03:00 GMT
July 3, 2025 – 23:00 CEST July 4, 2025 – 05:00 CEST

 

During this window, you may experience one period of service outage lasting up to the maximum duration noted.

Colt apologizes for any inconvenience this may cause.

After the maintenance, our team will test the systems and inform you of the status.

For ongoing updates and maintenance announcements, please visit:
https://status.cloudpowered.services

Best regards,
Your CONVOTIS Munich Managed Services Team

 

 

Upcoming Maintenance – Scheduled Patch Days in June 2025 – System Upgrades CONVOTIS Munich Managed Services

Dear customer,

To ensure our server systems remain secure and up to date, we perform regular maintenance and patching.

Please find below the scheduled patch days for June 2025:

Internal Networking Devices (UTC+1)
  • Tuesday, June 10th – between 22:00 and 03:00(next day)
    • Please note that VPN access will be unavailable during this patching window.
Region APAC (UTC+8)
  • Monday, June 02nd – Development environment starting at 16:00
  • Wednesday, June 04th QA/Stage environment starting at 22:00
  • Friday, June 06th –  Production systems between 01:00 and 05:00
Region Europe (UTC+1)
  • Monday, June 09th –  Development environment starting at 09:00
  • Wednesday, June 11th – Test/Stage environment starting at 15:00
  • Thursday, June 12th – Production systems between 22:00 and 03:00 (next day)
Region America (UTC-5)
  • Monday, June 16th – Development environment starting at 06:00
  • Wednesday, June 18th  QA/Stage environment starting at 09:00
  • Friday, June 29th – Production systems between 03:00 and 06:00

Please note that brief downtimes may occur during service operations or OS restarts.

Should you have any questions or concerns, feel free to reach out.

Best regards,

Your CONVOTIS Munich Managed Services Team

Patch Completion Notification – All Regions – May 2025 – System Upgrades CONVOTIS Munich Managed Services

Dear customer,

As announced, the patches for Region Europe, America and APAC have been successfully completed.

All systems are currently up and running.  However, if you encounter any issues, please don’t hesitate to contact us at service@cloudpowered.services.

Best regards,
Your CONVOTIS Munich Managed Services Team

**********************************************************

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region APAC
  • Monday, May 05th 2025, Development environment starting at 16:00PM (UTC+8 timezone).
  • Wednesday, May 07th 2025, QA/Stage environment starting at 22:00PM (UTC+8 timezone).
  • Friday, May 09th 2025 between 01:00AM and 05:00 AM (UTC+8 timezone):  Production systems.
Region Europe
  • Monday, May 12th 2025,  Development environment starting at 09:00 AM (UTC+1 timezone).
  • Wednesday, May 14th 2025, Test/Stage environment starting at 15:00PM (UTC+1 timezone).
  • Thursday, May 15th 2025between 22:00PM and 03:00 AM (UTC+1 timezone) : Production systems.
Region America
  • Monday, May 19th 2025, Development environment starting at 06:00AM (UTC-5 timezone).
  • Wednesday, May 21st 2025, QA/Stage environment starting at 09:00AM (UTC-5 timezone).
  • Friday, May 23rd 2025 between 03:00AM  and 06:00 AM (UTC-5 timezone): Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your CONVOTIS Munich Managed Services Team

Patch Day May 2025 – System Upgrades CONVOTIS Munich Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region APAC
  • Monday, May 05th 2025, Development environment starting at 16:00PM (UTC+8 timezone).
  • Wednesday, May 07th 2025, QA/Stage environment starting at 22:00PM (UTC+8 timezone).
  • Friday, May 09th 2025 between 01:00AM and 05:00 AM (UTC+8 timezone):  Production systems.
Region Europe
  • Monday, May 12th 2025,  Development environment starting at 09:00 AM (UTC+1 timezone).
  • Wednesday, May 14th 2025, Test/Stage environment starting at 15:00PM (UTC+1 timezone).
  • Thursday, May 15th 2025between 22:00PM and 03:00 AM (UTC+1 timezone) : Production systems.
Region America
  • Monday, May 19th 2025, Development environment starting at 06:00AM (UTC-5 timezone).
  • Wednesday, May 21st 2025, QA/Stage environment starting at 09:00AM (UTC-5 timezone).
  • Friday, May 23rd 2025 between 03:00AM  and 06:00 AM (UTC-5 timezone): Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your CONVOTIS Munich Managed Services Team

Finished – Patch Day April 2025 – System Upgrades CONVOTIS Munich Managed Services

Dear customer,

According to our announcement below the patches for Region Europe, America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@cloudpowered.services.

Best regards,
Your CONVOTIS Munich Managed Services Team

**********************************************************

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region APAC
  • Monday, April 07th 2025, Development environment starting at 16:00PM (UTC+8 timezone).
  • Wednesday, April 09th 2025, QA/Stage environment starting at 22:00PM (UTC+8 timezone).
  • Friday, April 11th 2025 between 01:00AM and 05:00 AM (UTC+8 timezone):  Production systems.
Region Europe
  • Monday, April 14th 2025,  Development environment starting at 09:00 AM (UTC+1 timezone).
  • Wednesday, April 16th 2025, Test/Stage environment starting at 15:00PM (UTC+1 timezone).
  • Thursday, April 17th 2025between 22:00PM and 03:00 AM (UTC+1 timezone) : Production systems.
Region America
  • Monday, April 21st 2025, Development environment starting at 06:00AM (UTC-5 timezone).
  • Wednesday, April 23rd 2025, QA/Stage environment starting at 09:00AM (UTC-5 timezone).
  • Friday, April 25th 2025 between 03:00AM  and 06:00 AM (UTC-5 timezone): Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your CONVOTIS Munich Managed Services Team

Patch Day April 2025 – System Upgrades CONVOTIS Munich Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region APAC
  • Monday, April 07th 2025, Development environment starting at 16:00PM (UTC+8 timezone).
  • Wednesday, April 09th 2025, QA/Stage environment starting at 22:00PM (UTC+8 timezone).
  • Friday, April 11th 2025 between 01:00AM and 05:00 AM (UTC+8 timezone):  Production systems.
Region Europe
  • Monday, April 14th 2025,  Development environment starting at 09:00 AM (UTC+1 timezone).
  • Wednesday, April 16th 2025, Test/Stage environment starting at 15:00PM (UTC+1 timezone).
  • Thursday, April 17th 2025between 22:00PM and 03:00 AM (UTC+1 timezone) : Production systems.
Region America
  • Monday, April 21st 2025, Development environment starting at 06:00AM (UTC-5 timezone).
  • Wednesday, April 23rd 2025, QA/Stage environment starting at 09:00AM (UTC-5 timezone).
  • Friday, April 25th 2025 between 03:00AM  and 06:00 AM (UTC-5 timezone): Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your CONVOTIS Munich Managed Services Team

Status Patch Day March 2025 – System Upgrades CONVOTIS Munich Managed Services

Dear customer,

According to our announcement below the patches for Region Europe, America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@cloudpowered.services.

Best regards,
Your CONVOTIS Munich Managed Services Team

**********************************************************

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region APAC
  • Monday, March 03rd 2025, Development environment starting at 16:00PM (UTC+8 timezone).
  • Wednesday, March 05th 2025, QA/Stage environment starting at 22:00PM (UTC+8 timezone).
  • Friday, March 07th 2025 between 01:00AM and 05:00 AM (UTC+8 timezone):  Production systems.
Region Europe
  • Monday, March 10th 2025,  Development environment starting at 09:00 AM (UTC+1 timezone).
  • Wednesday, March 12th 2025, Test/Stage environment starting at 15:00PM (UTC+1 timezone).
  • Thursday, March 13th 2025between 22:00PM and 03:00 AM (UTC+1 timezone) : Production systems.
Region America
  • Monday, March 17th 2025, Development environment starting at 06:00AM (UTC-5 timezone).
  • Wednesday, March 19th 2025, QA/Stage environment starting at 09:00AM (UTC-5 timezone).
  • Friday, March 21st 2025 between 03:00AM  and 06:00 AM (UTC-5 timezone): Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your CONVOTIS Munich Managed Services Team

DC3HAM Network Maintenance on April 08th, 2025 by Colt

Dear Customer,

Pease be informed about the following scheduled network maintenance by our carrier Colt.

Colt intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to carry out fiber cable work.

Work is required to perform infrastructure maintenance to ensure the continued integrity of the network. During the maintenance window you will experience one period of outage to the maximum specified below. As this work and maintenance window is not under the control of Colt it may not be possible to reschedule it.

Start End
2025-04-08 21:00 GMT (Greenwich Mean Time) 2025-04-09 04:00 GMT (Greenwich Mean Time)
2025-04-08 23:00 CEST (Central European Summer Time) 2025-04-09 06:00 CEST (Central European Summer Time)

Colt would like to apologize for any inconvenience caused by this maintenance.

We will test the systems after the maintenance window and inform you about the status.

For all maintenance announcements and status please view https://status.cloudpowered.services/.

Best regards
Your CONVOTIS Munich Managed Service Team

 

DC3HAM Network Maintenance on April 02nd, 2025 by Colt

Dear Customer,

Pease be informed about the following scheduled network maintenance by our carrier Colt.

Colt intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL.

The nature of this work is as follows: Work is required to complete the code upgrades on network devices to the Colt domain to ensure resilience, scalability and continued integrity of the network.

During the maintenance window you will experience one period of outage to the maximum specified below.

Start End
2025-04-01 22:00 GMT (Greenwich Mean Time) 2025-04-02 04:00 GMT (Greenwich Mean Time)
2025-04-02 00:00 CEST (Central European Summer Time) 2025-04-02 06:00 CEST (Central European Summer Time)
2025-04-02 00:00 EET (Eastern European Time) 2025-04-02 06:00 EET (Eastern European Time)

Colt would like to apologize for any inconvenience caused by this maintenance.

We will test the systems after the maintenance window and inform you about the status.

For all maintenance announcements and status please view https://status.cloudpowered.services/.

Best regards
Your CONVOTIS Munich Managed Service Team