Dear Customer,
We would like to inform you that the previously reported service disruption has now been resolved.
All affected services, including GitLab and Self-Service, are functioning as expected.
Thank you for your patience and understanding.
Should you experience any further issues, please don’t hesitate to reach out to us at service@cloudpowered.services.
Best regards,
Your CONVOTIS Munich Managed Services Team
Dear Customer,
We would like to inform you that we are currently experiencing internal issues that are causing some authentication requests to fail.
This is affecting certain managed services, such as GitLab and Self-Service portals.
Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding.
We will keep you informed of any updates.
Best regards,
Your CONVOTIS Munich Managed Services Team
Dear customer,
According to our announcement below the patches for Region Europe, America and APAC are successfully done.
All systems are up and running. However if you encounter any problem please contact service@cloudpowered.services.
Best regards,
Your CONVOTIS Munich Managed Services Team
**********************************************************
Dear customer,
In order to keep our server systems updated and secure, we need to apply patches on a regular basis.
The next patch days are scheduled :
There may be short downtimes during service or when the operating system restarts.
Best regards,
Your CONVOTIS Munich Managed Services Team
Dear Customer,
Pease be informed about the following scheduled network maintenance by our carrier Colt.
Colt intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a power system upgrade/expansion.
During the maintenance period you will NOT experience any outage. This notification is sent to you for COURTESY PURPOSES ONLY.
The maintenance is scheduled :
| Start | End |
| 2025-03-08 01:00 GMT (Greenwich Mean Time) | 2025-03-08 19:00 GMT (Greenwich Mean Time) |
| 2025-03-08 02:00 CET (Central European Time) | 2025-03-08 20:00 CET (Central European Time) |
Colt would like to apologize for any inconvenience caused by this maintenance.
We will test the systems after the maintenance window and inform you about the status.
For all maintenance announcements and status please view https://status.cloudpowered.services/.
Best regards
Your CONVOTIS Munich Managed Service Team
Dear Customer,
Please be advised that this maintenance has been cancelled by Colt.
Colt would like to apologise for any inconvenience caused.
For all maintenance announcements and status please view https://status.cloudpowered.services/.
Best regards
Your CONVOTIS Munich Managed Service Team
******************
Dear Customer,
Pease be informed about the following scheduled network maintenance by our carrier Colt.
Colt intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a traffic-affecting circuit re-route.
Work is required to perform infrastructure maintenance to ensure the continued integrity of the network. During the maintenance window you will experience one period of outage to the maximum specified below.
| Start | End |
| 2025-01-15 23:00 GMT (Greenwich Mean Time) | 2025-01-16 02:00 GMT (Greenwich Mean Time) |
| 2025-01-16 00:00 CET (Central European Time) | 2025-01-16 03:00 CET (Central European Time) |
Colt would like to apologise for any inconvenience caused by this maintenance.
We will test the systems after the maintenance window and inform you about the status.
For all maintenance announcements and status please view https://status.cloudpowered.services/.
Best regards
Your CONVOTIS Munich Managed Service Team
Dear customer,
According to our announcement below the patches for Region Europe, America and APAC are successfully done.
All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.
Best regards,
Your CONVOTIS Munich Managed Services Team
**********************************************************
Dear customer,
In order to keep our server systems updated and secure, we need to apply patches on a regular basis.
The next patch days are scheduled :
There may be short downtimes during service or when the operating system restarts.
Best regards,
Your CONVOTIS Munich Managed Services Team
Dear customer
According to our announcement below the patches for Region Europe, America and APAC are successfully done.
All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.
Best regards,
Your MCON Managed Services Team
**********************************************************
Dear customer,
In order to keep our server systems updated and secure, we need to apply patches on a regular basis.
The next patch days are scheduled :
There may be short downtimes during service or when the operating system restarts.
Best regards,
Your MCON Managed Services Team
UPDATE 2024-05-30 13:50 CEST
We have verified that all systems are currently working as designed. Availability of the affected services should be back to normal. We will continue to closely monitor the situation.
UPDATE 2024-05-29 17:41 CEST
mitigation is still ongoing as large volumes have to be moved. we continue to work 24×7
Dear Customer,
We are experiencing temporary downtimes of shared infrastructure services like Gitlab, Harbor, Rancher. Customer environments are not affected directly however in some cases e.g. some deployments are not possible. investigations have been difficult but we are are working with highest priority on the mitigation of the problem.
Best regards
Your CONVOTIS Munich Managed Service Team
| Dear Customer,
Pease be informed about the following scheduled network maintenance by our carrier Colt. Colt intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to carry out fiber cable work. Work is required to perform infrastructure maintenance to ensure the continued integrity of the network. The maintenance is scheduled for :
Colt would like to apologize for any inconvenience caused by this maintenance. We will test the systems after the maintenance window and inform you about the status. Best regards |
Dear Customer,
In order to keep our server systems updated and secure, we are applying patches on a regular basis.
Starting from April 2024, we introduce a new patch schedules in order to provide more testing time on the non-PROD environments.
If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.
PS: For any maintenance announcements and status, please view status.cloudpowered.services.
Best regards,
Your MCON Managed Services Team
