Author: All MCON

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe

• Thursday, May 11th 2023 : development starting at 08 am and QA starting at 12 noon.
• Friday, May 12th 2023 between 0:00 am and 5:00 am: Production systems.

Region America

• Tuesday, May 16th 2023, development starting at 08 am and QA starting at 12 noon
• Wednesday, May 17th 2023 between 0:00 am and 5:00 am: Production systems.

 Region APAC

• Thursday, May 18th 2023, development starting at 08 am and QA starting at 12 noon.
• Friday, May 19th 2023 between 0:00 am and 5:00 am: Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled :

Region Europe:

• Thursday, May 11th 2023 : The next firewalls patch day is scheduled between 0:00 am and 5:00 am.

There may be short downtimes during service or when the operating system restarts.

If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.

Best regards,

Your MCON Managed Services Team.

Dear customer,

We have to carry out security and performance relevant hardware changes on our firewalls and move the external connection to a new circuit and a new firewall
We expect short connectivity interruptions within the maintenance window.

The work will be carried out in the night from Wednesday 26th April 2023 to Thursday 27th April 2023, the downtimes which are expected to be a few minutes, will be in the time window from 22:00 in the evening till 03:00 in the morning.

The maintenance is scheduled for :

2023-04-26 22:00 CET (Central European Time) till 2023-04-27 03:00 CET (Central European Time)

We will test the systems after the maintenance window and inform you about the status.

For all maintenance announcements and status please view status.cloudpowered.services.

Best regards
Your MCON Managed Service Team

Dear customer

According to our announcement below the patches for Region Europe,America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards,
Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe

• Thursday, April 13th 2023 : development starting at 08 am and QA starting at 12 noon.
• Friday, April 14th 2023 between 0:00 am and 5:00 am: Production systems.

Region America

• Tuesday, April 18th 2023, development starting at 08 am and QA starting at 12 noon
• Wednesday, April 19th 2023 between 0:00 am and 5:00 am: Production systems.

 Region APAC

• Thursday, April 20th 2023, development starting at 08 am and QA starting at 12 noon.
• Friday, April 21st 2023 between 0:00 am and 5:00 am: Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe

• Thursday, April 13th 2023 : development starting at 08 am and QA starting at 12 noon.
• Friday, April 14th 2023 between 0:00 am and 5:00 am: Production systems.

Region America

• Tuesday, April 18th 2023, development starting at 08 am and QA starting at 12 noon
• Wednesday, April 19th 2023 between 0:00 am and 5:00 am: Production systems.

 Region APAC

• Thursday, April 20th 2023, development starting at 08 am and QA starting at 12 noon.
• Friday, April 21st 2023 between 0:00 am and 5:00 am: Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Dear Customer,

Please be informed about the following scheduled network maintenance by our carrier Lumen.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a traffic-affecting circuit re-route. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

During the maintenance window you will experience one period of outage, with maximum duration of 2 hours.

Updates:

2023-03-08 07:57:09 GMT – This maintenance has been modified.

The maintenance is scheduled for :

2023-04-012 02:00 CET (Central European Time) 2023-04-12 04:00 CET (Central European Time)

Lumen would like to apologize for any inconvenience caused by this maintenance.

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled :

Region Europe:

• Thursday, April 6th 2023 : The next firewalls patch day is scheduled between 0:00 am and 5:00 am.

There may be short downtimes during service or when the operating system restarts.

If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.

Best regards

Your MCON Managed Services Team

Dear customer

According to our announcement below the patches for Region Europe,America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards,
Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe

• Thursday, March 16th 2023 : development starting at 08 am and QA starting at 12 noon.
• Friday, March 17th 2023 between 0:00 am and 5:00 am: Production systems.

Region America

• Tuesday, March 21st 2023, development starting at 08 am and QA starting at 12 noon
• Wednesday, March 22nd 2023 between 0:00 am and 5:00 am: Production systems.

 Region APAC

• Thursday, March 23rd 2023, development starting at 08 am and QA starting at 12 noon.
• Friday, March 24th 2023 between 0:00 am and 5:00 am: Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe:

• Thursday, March 16th 2023 : development starting at 08 am and QA starting at 12 noon*
• Friday, March 17th 2023 between 0:00 am and 5:00 am: Production systems*

Region America:

• Tuesday, March 21st 2023, development starting at 08 am and QA starting at 12 noon*
• Wednesday, March 22nd 2023 between 0:00 am and 5:00 am: Production systems*

•  Region APAC:

• Thursday, March 23rd 2023, development starting at 08 am and QA starting at 12 noon*
• Friday, March 24th 2023 between 0:00 am and 5:00 am: Production systems*

There may be short downtimes during service or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Dear Customer,

Pease be informed about the following scheduled network maintenance by our carrier Lumen.

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a traffic-affecting circuit re-route. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.
During the maintenance window you will experience one period of outage, with maximum duration of 10 minutes.

The maintenance is scheduled for :
2023-03-09 01:00 CET (Central European Time) 2023-03-09 03:00 CET (Central European Time)

Lumen would like to apologize for any inconvenience caused by this maintenance.

We will test the systems after the maintenance window and inform you about the status.

Best regards
Your MCON Managed Service Team