Dear customer,
To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.
Please find below the scheduled patch days for November 2026:
Internal Networking Devices (UTC+1)
- Tuesday, November 10th – between 22:00 and 03:00(next day)
- VPN access and CONVOTIS Selfservice system will be unavailable during this window.
Region APAC (UTC+8)
- Monday, November 02nd – Development environment starting at 16:00
- Wednesday, November 04th – QA/Stage environment starting at 22:00
- Friday, November 06th – Production systems between 01:00 and 05:00
Region Europe (UTC+1)
- Monday, November 09th – Development environment starting at 09:00
- Wednesday, November 11th – Test/Stage environment starting at 15:00
- Thursday, November 12th- Production systems between 22:00 and 03:00 (next day)
- VPN access and CONVOTIS Selfservice system will be unavailable during this window.
Region America (UTC-5)
- Monday, November 16th – Development environment starting at 06:00
- Wednesday, November 18th – QA/Stage environment starting at 09:00
- Friday, November 20th – Production systems between 03:00 and 06:00
Please note: short service interruptions or restarts may occur during patching.
Should you have any questions or concerns, feel free to reach us at service@cloudpowered.services.
Best regards,
Your CONVOTIS Deutschland Managed Services Team