Dear customer,
To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.
Please find below the scheduled patch days for April 2026:
Internal Networking Devices (UTC+1)
- Tuesday, April 14th – between 22:00 and 03:00(next day)
- VPN access and CONVOTIS Selfservice system will be unavailable during this window.
Region APAC (UTC+8)
- Monday, April 06th – Development environment starting at 16:00
- Wednesday, April 08th – QA/Stage environment starting at 22:00
- Friday, April 10th – Production systems between 01:00 and 05:00
Region Europe (UTC+1)
- Monday, April 13th – Development environment starting at 09:00
- Wednesday, April 15th – Test/Stage environment starting at 15:00
- Thursday, April 16th- Production systems between 22:00 and 03:00 (next day)
- VPN access and CONVOTIS Selfservice system will be unavailable during this window.
Region America (UTC-5)
- Monday, April 20th – Development environment starting at 06:00
- Wednesday, April 22nd – QA/Stage environment starting at 09:00
- Friday, April 24th – Production systems between 03:00 and 06:00
Please note: short service interruptions or restarts may occur during patching.
Should you have any questions or concerns, feel free to reach us at service@cloudpowered.services.
Best regards,
Your CONVOTIS Deutschland Managed Services Team