Dear customer,
To ensure our server systems remain secure, stable, and up to date, we perform regular system maintenance and patching.
Please find below the scheduled patch days for December 2025:
Internal Networking Devices (UTC+1)
- Tuesday, December 09th – between 22:00 and 03:00(next day)
- VPN access will be unavailable during this window.
Region APAC (UTC+8)
- Monday, December 01st – Development environment starting at 16:00
- Wednesday, December 03rd – QA/Stage environment starting at 22:00
- Friday, December 05th – Production systems between 01:00 and 05:00
Region Europe (UTC+1)
- Monday, December 08th – Development environment starting at 09:00
- Wednesday, December 10th – Test/Stage environment starting at 15:00
- Thursday, December 11th- Production systems between 22:00 and 03:00 (next day)
- VPN access and CONVOTIS Selfservice system will be unavailable during this window.
Region America (UTC-5)
- Monday, December 15th – Development environment starting at 06:00
- Wednesday, December 17th – QA/Stage environment starting at 09:00
- Friday, December 19th – Production systems between 03:00 and 06:00
Please note: short service interruptions or restarts may occur during patching.
Should you have any questions or concerns, feel free to reach as at service@cloudpowered.services.
Best regards,
Your CONVOTIS Deutschland Managed Services Team