Dear customer
According to our announcement below the patches for Region Europe, America and APAC are successfully done.
All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.
Best regards,
Your CONVOTIS Munich Managed Services Team
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Dear customer,
In order to keep our server systems updated and secure, we need to apply patches on a regular basis.
The next patch days are scheduled :
Region APAC
- Monday, August 05th 2024, Development environment starting at 16:00PM (UTC+8 timezone).
- Wednesday, August 07th 2024, QA/Stage environment starting at 22:00PM (UTC+8 timezone).
- Friday, August 09th 2024 between 01:00AM and 05:00 AM (UTC+8 timezone): Production systems.
Region Europe
- Monday, August 12th 2024, Development environment starting at 09:00 AM (UTC+1 timezone).
- Wednesday, August 14th 2024, Test/Stage environment starting at 15:00PM (UTC+1 timezone).
- Thursday, August 15th 2024 between 22:00PM and 03:00 AM (UTC+1 timezone) : Production systems.
Region America
- Monday, August 19th 2024, Development environment starting at 06:00AM (UTC-5 timezone).
- Wednesday, August 21st 2024, QA/Stage environment starting at 09:00AM (UTC-5 timezone).
- Friday, August 23rd 2024 between 03:00AM and 06:00 AM (UTC-5 timezone): Production systems.
There may be short downtimes during service or when the operating system restarts.
Best regards,
Your CONVOTIS Munich Managed Services Team