Dear Customer,
In order to keep our server systems updated and secure, we are applying patches on a regular basis.
Starting from April 2024, we introduce a new patch schedules in order to provide more testing time on the non-PROD environments.
- Patching for APAC region
- DEV environment:
- on Monday of the 1st full week
- at 16:00PM (UTC+8 timezone)
- QA/STAGE environment:
- on Wednesday of the 1st full week
- at 22:00PM (UTC+8 timezone)
- PROD/LIVE environment:
- on Friday of the 1st full week
- at 01:00AM (UTC+8 timezone)
- DEV environment:
- Patching for EMEA region
- DEV environment:
- on Monday of the 2nd full week
- at 09:00 (UTC+1 timezone)
- QA/STAGE environment:
- on Wednesday of the 2nd full week
- at 15:00PM (UTC+1 timezone)
- PROD/LIVE environment:
- on Thursday of the 2nd full week
- at 22:00PM (UTC+1 timezone)
- DEV environment:
- Patching for American region
-
- DEV environment:
- on Monday of the 3rd full week
- at 16:00PM (UTC-5 timezone)
- QA/STAGE environment:
- on Wednesday of the 3rd full week
- at 09:00AM (UTC-5 timezone)
- PROD/LIVE environment:
- on Friday of the 3rd full week
- at 03:00AM (UTC-5 timezone)
- DEV environment:
-
If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.
PS: For any maintenance announcements and status, please view status.cloudpowered.services.
Best regards,
Your MCON Managed Services Team